Policies and Procedures

You can download all of our latest policies and procedures.

Absence Management

Accident Incident Investigation

Adoption Leave

Adult Support and Protection

Alcohol and Drug Policy for Service Users

Capability

Cash Handling

Challenging Behaviour

Child Protection

Closure Strategy

Communications

Complaints

Confidentiality

Conflict of Interest

Contingency

Dangerous, Discriminatory or Exploitative Behaviour

Data Protection

Data Protection Guidelines

DbS Business Continuity Plan

DbS Guide Communicator Good Practice

Disciplinary Procedure

Equal Opportunities

Equality and Diversity

Exclusions

Financial Procedures

Fundraising

Grievance Handling

Guide Communicator Code of Ethics

Harassment and Bullying

Health and Safety Fire Procedure

Health and Safety Induction

Health and Safety Policy

Induction Development Staff Training

Infection Control Policy

IT Policy

Lone Working

Medication Including Administration

Needs Assessment

Participation

PVG Information Handling

Quality Assurance

Receiving Gifts

Recruitment and Selection

Recruitment of Ex-offenders

Restraint and Assertive Guiding 

Risk Assessment

Smoke Free

Social Media

Support Planning

Volunteer

Whistleblowing