Tax Credit Office refuse to speak to a deafblind woman

The plight of Fiona Linton, a deafblind woman from Dundee, has caught national media attention. Fiona, who communicates through a guide communicator, was refused service on a Tax Credit helpline as the Tax office would not speak to anyone but Fiona herself.

As Fiona requires a guide communicator to communicate, she was unable to claim her benefits for three months until her local MP got involved with her case.

Visit the STV website here to read the report and watch the video.